Frequently Asked Questions
How long does shipping take?
Orders ship with full tracking and typically arrive within 5–8 business days. Your tracking link lands by email as soon as it's on the way (first update can take 2–3 business days).
What's your return policy?
Every order comes with a 30-day money-back guarantee, starting the day it's delivered. Not for you? Email us and we'll make it right.
Is there a warranty?
Yes, every Avoryn electric device includes a free 6-month warranty covering defects. If something goes wrong, we replace it at no cost.
What is covered in the warranty?
Covered: manufacturing defects and malfunctions for 6 months from delivery.
Not covered: normal cosmetic wear (scuffs, discoloration, dulling), lost items or parts, water damage to the handle from submersion, and damage from disassembly or misuse.
My order arrived damaged, what do I do?
Contact us with a photo for damage and our team will help you sort it out.