Frequently Asked Questions
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How do I track my order?
You'll get a tracking link by email as soon as your order ships. Give it 2–3 business days after that for the first update to show.
Can I change or cancel my order after placing it?
Contact us within 12 hours of ordering and we'll do our best to catch it before it ships. Once it's out the door, we can't redirect it, but you're still covered by our 30-day guarantee.
What payment methods do you accept?
All major credit and debit cards, plus Apple Pay and Klarna at checkout. Every payment is encrypted and processed securely.
Do all your products come with a warranty?
Our 30-day money-back guarantee covers everything we sell. Our 6-month warranty is specific to electronic devices, so it applies to the Skin Scrubber but not the Cleansing Brush or Ice Therapy Set.
How do I contact you?
Reach out through our contact page and we'll get back to you within 24 hours on business days.