Shipping policy

Delivery time
Most orders arrive within 5–8 business days of purchase. Estimated delivery dates for your location are shown on each product page and at checkout.

Processing
Orders are processed and dispatched within 1–3 business days (Monday–Friday, excluding holidays) — this is included in the 5–8 day estimate, not in addition to it. Orders placed on weekends or holidays begin processing the next business day. You'll receive a confirmation email at purchase and a tracking link the moment your order ships.

Tracking
Every order ships with full door-to-door tracking. Allow 2–3 days after dispatch for the first update to appear — that's normal, not a delay.

Changes & cancellations
Contact us within 12 hours of ordering and we'll do our best to catch it before dispatch. Once shipped, an order can't be redirected — but your 30-day guarantee applies from the day it arrives.

Delays
Occasionally carriers run behind due to weather, customs, or peak volume. If your tracking hasn't moved in 7 days, email us and we'll investigate with the carrier right away.

Lost or missing packages
Tracking says delivered but nothing arrived, or a package seems stuck? Email us — we'll work with the carrier and make it right with a replacement or refund. You won't be left chasing a courier alone.

Incorrect address
Addresses are copied exactly as entered at checkout, so please double-check yours. If a package returns to us due to an address error, we'll gladly reship it (a reshipping fee may apply).

Questions? Contact Us. We replies within 24-48 hours on business days.